Whole Person Health Services


Community 43 offers a robust care system for those with serious mental illness in Phoenix. Our goal is to enhance self-management of health and well-being, empower individuals, and unlock potential through tailored services.

Guided by peer support, self-empowerment, and community integration, we aim to help members:

  • Access job and education opportunities
  • Secure community housing
  • Engage in health and wellness activities
  • Minimize hospital stays
  • Lower legal issues
  • Boost social ties and life quality


Community 43 Services

  • We offer psychosocial rehab for people with serious mental illness, focusing on self-empowerment, recovery, and community integration. Members gain meaningful roles like employment in a supportive, non-institutional setting.


  • Integrate members into broader community
  • Support vocational, educational, and social objectives
  • Foster independent, self-determined living


  • Members choose from a range of day activities like art, cooking, gardening, and wellness. Schedules align with personal goals and are coordinated with staff.

Program Philosophy

  • We believe in individual strengths and the power of work and relationships. Members have the autonomy to choose their staff and work type.

Whole Person Health

Licensing and Supervision
Community 43 holds a license for behavioral health outpatient care. Our services follow an evidence-based model, supervised by licensed professionals.

- Assessment
- Community Support: Case management
- Family and Peer Support
- Health Promotion
- Supported Education
- Supported Employment

Staff and members collaborate to form a supportive community offering a diverse service range.


Community 43 conducts assessments to tailor services for each member's recovery path. We use a person-centered approach to identify strengths, goals, and needs, coordinating with the Adult Recovery Team for comprehensive support.

Substance Use Screening
Within the first three months, we offer a voluntary substance use assessment using CAGE-AID or similar validated tools. Positive results lead to referrals for co-occurring support.

Community Support Services

(Case Management)

Case Management
Members gain access to extensive case management services. This includes aid in securing benefits, housing resources, and medical services. Both staff and members contribute to this effort.

We work in sync with the Adult Recovery Team and other care providers. This ensures a holistic approach to each member's needs and community integration.

Crisis Prevention Planning

Crisis Planning
Community 43 educates members on relapse prevention and crisis intervention, like Wellness Recovery Action Plans (WRAP) and psychiatric advanced directives.

Information Sessions
Sessions on Crisis Prevention/Intervention are held thrice yearly. Participation is documented on-site and in case records.

Staff and Member Training
Each year, one staff generalist and one member receive advanced training to lead informational sessions and facilitate crisis planning. Training records are kept on-site.

WRAP Training
Offered quarterly, WRAP is a self-guided recovery system designed to:
1) Reduce troubling feelings and behaviors
2) Increase empowerment
3) Enhance life quality
4) Achieve personal goals

WRAP helps individuals manage distress and outlines steps for others to take when the individual can't ensure their own safety.

Family and Peer Support Services

Peer and Family Support:

Community 43 integrates peer and family support as a key part of our recovery program. We offer certification classes in peer support to open employment paths for members.

Core Competencies: 

Recovery-Oriented: Peer workers instill hope and partner with members to pursue a meaningful life. They focus on individual strengths and offer multiple recovery paths.


Services are tailored to individual goals and needs, as directed by the member.

Voluntary: Peer workers act as consultants. Service type and recovery plans are based on member choice.


The bond between peer worker and member is the core of the support system. It's built on respect, trust, empathy, and collaboration.


Our approach emphasizes safety and

empowerment, offering a framework for survivors to regain control.


Health Promotion

A wellness program will offer a daily healthy lunch service, nutrition education and will draw from therapeutic modalities used in the horticulture and art communities. The work-day focus and daily routines will integrate wellness programming throughout Community 43. The program will offer Health and Wellness Education and encourage participation in Health and Wellness meetings/inservice/education.


• Smoking Cessation activities will be offered on an ongoing basis. Participation will be documented with sign-in sheets that will be kept in a binder and reflected in member progress notes in case records. An unduplicated list of members who participate in Smoking Cessation activities will be kept on-site in a binder and will be updated regularly and readily available for review. Co-occurring Substance Use and Smoking Cessation activities will be offered on an ongoing basis.


• Community 43 will offer Health and Wellness Education, which focuses on the principles of SAMHSA’s 8 Dimensions of Wellness. The program will institute annually, one (1) time-limited best or evidence-based practice module series pertaining to health and wellness, such as SAMHSA’s Whole Health Action Management (WHAM). Participation in Health and Wellness activities will be documented with sign-in sheets that will be kept in a binder and reflected in

progress notes of member case records.


• Community 43 will support members in learning to self-manage co-occurring chronic health problems such as Diabetes, Hypertension, glucose management, nutritional and dietary approaches to lower and reduce risk of Type II Diabetes such as learning to use their glucose meter and manage stress.

The program will introduce individuals to the principles and tools of Wellness Self-Management and offer individual or group support.

Supported Education

Community 43’s supported education program will assist members with pursuing their educational goals, with a focus on completing formal education. Supported education services will offer members assistance and tutoring in taking the GED, computer tutoring and other individualized supports as needed. Members will have access to computers and other resources to further their education, based on their self-defined goals.

Supported Employment

Community 43 offers an employment system that creates opportunities for paid employment that match each member’s vocational goal and allows for maximum participation in the competitive job market. To achieve this, Community 43 will implement a range of evidence-based strategies that include Transitional, Supported and Independent Employment as defined and accredited by Clubhouse International.


By participating in daily activities at Community 43, members have the opportunity to learn skills that are important for employment such as communication, reliability, teamwork, leadership, adaptability, conflict resolution and problem solving. Based on the members readiness and willingness to work, Community 43 will assist members in accessing meaningful employment through partnerships with local employers and community organizations.


Community 43 is designed to support members with a history of serious mental illness rejoin society and maintain their place in it. We offer services and activities that build on people’s strengths and provide mutual support, along with professional staff support, for members to receive pre-vocational work training, educational opportunities, and social support.